Cancellation & Refund Policy

Name: Inovora Crafts
Address: Rampura, Darra, Paschim Medinipur, West Bengal, 721124, IN
Telephone: +91 7356 79 23 36
Price range: ₹₹

Last updated: November 2026

Consultations and site visits

Free consultations and site visits within our direct service areas can be cancelled at any time by calling +91 7356 79 23 36 or messaging us on WhatsApp.

Project bookings

Once a project is confirmed and an advance is paid:

Cancellation before material procurement: full refund, minus any site visit or design work costs already incurred.
Cancellation after material procurement: material costs and any work completed are non-refundable.
Cancellation after work begins: partial refund based on completed stages only.

Quality concerns

If you are unsatisfied with any finished work, notify us within 7 days. We will inspect and, where reasonable, correct the issue at no additional cost. This does not cover damage caused by misuse, moisture, pests, or third-party alterations after handover.

Refund process

Approved refunds are processed to the original payment method within 7–10 working days.

Contact for refunds

Inovora Crafts
Head Office: Rampura, Darra, Rampura, Paschim Medinipur, West Bengal - 721124
Branch: Thavakkara, Kannur University Gate, Ashok Nivas 48, Kannur - 670002, Kerala
info@inovoracrafts.com
+91 7356 79 23 36